Frequently Asked Questions

Got Questions? We’re Here to Help!

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Where do your products ship from?

We work with global fulfillment partners, so your order will be shipped from the nearest warehouse depending on product availability.

How can I track my order?

You will receive a tracking link by email as soon as your order has shipped. You can use this link at any time to check your delivery status.

What is your return policy?

We offer a 30-day return policy. If you are not fully satisfied with your purchase, you may request a return within 30 days of receiving your item. To be eligible, the product must be unused and in its original packaging.

Do you offer gift wrapping or personalized notes?

Yes! We offer gift wrapping and personalized notes at checkout. Simply select the option before completing your order and add your message — we’ll take care of the rest.

Can I cancel or change my order?

Yes, you can cancel or modify your order within 2 hours of placing it. Please contact us as soon as possible with your order number, and we’ll do our best to assist you before the order is processed.